Booking Terms & Conditions at Luccombe Manor

Bookings made on our tariff rates

• A deposit of 25% of the value of your booking is required to secure your accommodation.
• This deposit is non refundable, we therefore advise guests to take out their own holiday insurance.
• Remaining 75% of booking value is due in full on arrival
• Payments may be made by debit or credit card - phone reservations on 01983 869000 or by cheque made payable to Luccombe Manor Hotel.
• All Rooms at Luccombe Manor are non smoking.

Cancellations of bookings made on our tariff rates

• Cancellations made more than 7 days before the date of arrival will lose the deposit
• Cancellations 7 days or less before the arrival date will be liable for the full holiday cost.

Bookings made on our late breaks or special offers rates

• Full payment is required at time of booking.
• These bookings are taken on a non-cancellable and non-transferable basis.
• In the event of cancellation, no refund will be given, we therefore advise guests to take out their own holiday insurance.

Arrival

• Your accommodation is available from 2pm on day of arrival until 11am on day of departure.
• Guests may arrive before 2pm but their rooms may not be ready.
• Please be advised we do not offer a late check in service, all guests must arrive by 10pm on day of arrival
• Any outstanding monies are due to be paid in full on arrival.
• No discounts or refunds will be given for meals not taken or for early departure.
• Children under the age of 2 years are only charged for evening meals if required.